Daily report scheduled including weekends. Detail Activity Report - Odilo

Andrew Skota

Hi team.

We have a huge challenge with scheduled reports failing every weekend when the Percipio scheduled maintenance is taking place. This is causing an impact on the flow of reporting required by the client. We have set up the SFTP site for Odilo (based in Madrid) to receive the scheduled reports. The client site set for this exercise is: mtnulearn.percipio.com. Please check on scheduled reports. They dont want us to download a missed report and email to them. We logged many calls with SkillSoft support team but advised us that we reach out to you as this may be an enhancement.

Regards

Andrew skota: LRMG

Monica Kraft

Thanks for letting us know. We will look into the root cause and get back to you. @Sanjeeb Sahu will follow up.

Sanjeeb Sahu

hey @Andrew Skota Could you please provide some more details like the reports name and the user who created them so that we can investigate further.