Percipio - Analytics Improvements

Caleb Ho
Caleb Ho
ADVENTURER
25 Up Votes
edited July 2024 in Percipio - Admin Role(s) Experience

Hi Team,

Please see our client's comments on improving Analytics.

=====

As you know I have a #CURIOUS Tableau Dashboard where we track all the usage in #CURIOUS. However, it’s not live data and it takes time to update the dashboard as well. Till recently we got onboard to Udemy, I found out Udemy’s insights and reporting are exactly what we are tracking and it provides more data points.

 

Can Skillsoft consider improving your Analytics dashboards please? Currently we are not using much of it. It’s quite a waste. I suggest our next meeting focuses on the promotion and analytics.

 

Here are some examples for your considerations. These are all fake data.

 

  1. I really like this data. It gives me an overview of the usage. That’s exactly what we are tracking on my Tableau dashboard as well.

1



  1. Avg learning hours is also something we report to the business. This graph even gives me the avg per user and per active user.


    2

     
  1. Top topics. I know you have a similar one called “Skills Discovery”. Can improve that.

3


               Trend:

3b


 

  1. Top Learners: this is a feature we requested long time ago.

4


 

  1. Top courses with the detailed usage.

5



 

Regards,

2
2 votes

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Comments

  • Caleb Ho
    Caleb Ho
    ADVENTURER
    25 Up Votes
    edited April 2023

    Hi @Monica Kraft and @Bowen Yang ,

    Here are some comments that just came in from our clients here. Hopefully this helps prioritising timelines you have for the new reports & dashboards!

    Cheers,
    Caleb

    @Justin Hill 
    @Edel Rafferty 
    @Lai Yong Eddie Sim 

  • Unknown
    Unknown
    edited April 2023

    This is amazing feedback @Caleb Ho ! Thanks for sharing here. I would like to invite other customers & customer success managers to comment as well.

    We are just finishing up the reporting features this quarter and will move on to dashboard work next. We will reach out soon so we can invite your customer in to participate in prototype testing. 

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