[Default Setting Notice] Introducing a New Configuration to Skillsoft's AI Assistant
INTRODUCING ENHANCED AI RESPONSES — COMING SOON TO SKILLSOFT’S AI ASSISTANT
Dear Valued Customers:
We are thrilled to announce a new configuration to Skillsoft’s AI Assistant, which enables learners to have dialogue to help them find the exact content needed to meet their learning needs. The new configuration allows the AI Assistant to generate a response using GPT’s full capability. If you desire to turn off this configuration, you can now do so in the AI settings on your site.
A GLIMPSE OF WHAT TO EXPECT FROM THE AI ASSISTANT:
Powered by GPT technology, the AI Assistant responds directly to your learners' questions in real-time, enabling them to:
- Learn with Ease and Convenience: As learners ask questions in their natural language, the AI Assistant will respond in kind, making it easy for learners to get accurate answers to burning questions quickly.
- Access Unlimited Skilling Resources: Learners no longer have to spend time searching and deciding which Skillsoft resources will answer their questions. The AI Assistant polls all Skillsoft resources to find an answer, enabling learners to save valuable time.
- Personalize their Skilling Journey: Recommendations based on the user’s role and learning history allow them to focus on skill areas and competencies aligned with their interests and goals.
THE NEW CONFIGURATION — ENHANCED AI RESPONSES:
Enhanced AI Responses enable our AI Assistant to switch to GPT responses when Skillsoft Percipio cannot provide an answer based on your Skillsoft collection. This configuration improves the speed of our AI Assistant, ensuring your learners receive answers to their questions quickly and efficiently.
This configuration will further optimize the skilling experience, helping your organization realize productivity gains and align your programs with your strategic business objectives, and we recommend leaving it enabled. However, we understand that preferences and timelines vary, and not all customers may want the new AI feature available by default.
If you prefer to turn off Enhanced AI Responses, a Site Admin can log in and switch this configuration off at any time before September 20, 2024, by following these steps:
- Go to the Admin menu
- Select Site Settings
- Navigate to Site Configuration
- Choose AI Settings
- If desired, turn off the switch for Enhanced AI Responses.
Thank you for choosing Skillsoft as your trusted partner in propelling your organization and people to grow together. Should you have any questions, concerns, or feedback, please contact us at AI@skillsoft.com.