New Welcome and Onboarding Experience

Melanie Goodfriend
edited June 26 in Coaching

We are thrilled to announce an exciting update to enhance your coaching journey. Our new welcome experience makes onboarding smoother, more informative, and more engaging. Our commitment is to continuously elevate and refresh our welcome process with a vibrant design and clear guidance.

What to Expect:

New Design: A fresh, dynamic design that guides you through your onboarding journey.

Clear Guidance: Revamped copy provides precise instructions, ensuring you’re well-oriented to the concept of coaching right from the start.

Customized Welcome Videos/Messages: Organizations can now add welcome videos and messages tailored to your company for a more personalized touch. To include a welcome video or learn more, please contact your Customer Success Manager.

Streamlined Profile Questions: Optimized profile screens and streamlined questions to make onboarding faster and more effective, saving you valuable time. The questions focus on what’s most important to facilitate coach pairing and provide valuable data to your organization

Check out the images below and a prototype of the new experience: Click through the full experience