New issue with app & audiobooks

Claudia Trapp
Claudia Trapp
PATHFINDER
100 Up Votes Second Anniversary 10 Comments Name Dropper
edited October 2023 in Percipio - Learner Experiences

Use case: I am listening to an audiobook. I pause it to do something else on my phone, so it’s no longer on my home screen. Then when I go back to the app, I can’t resume – no matter what I press, nothing happens. There is no longer a play button. This is a new issue, and started happening last week. 

I have an iPhone, have updated the app, and don't see any updates available.

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Comments

  • Meg Herbert
    Meg Herbert
    CARTOGRAPHER
    10 Comments First Anniversary Name Dropper 5 Likes
    edited October 2023

    Thank you for letting us know about this issue - we'll take a look immediately. Thanks again

  • Melvin Gabriel
    Melvin Gabriel
    CARTOGRAPHER
    Second Anniversary Name Dropper First Comment
    edited October 2023

    @Claudia Trapp Sorry for the inconvenience. This issue is fixed in the latest version. Could you please update the app and try again. Thanks! 

  • Claudia Trapp
    Claudia Trapp
    PATHFINDER
    100 Up Votes Second Anniversary 10 Comments Name Dropper
    edited November 2023

    Thanks for taking care of it! I have the new version, and so far, so good.

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