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What should I do if I am not receiving a password reset email?

  • Check your junk mail folder
  • Add to your safe sender list
  • If you use an employer- or organization-based email address (e.g.,, ask your IT department or vendor to add the following domain to your organization's allowlist:

We're sorry that you're still having difficulties logging in! Please fill in the email address you're trying to log in with and someone from the Learning Edge will then get back to you as soon as possible.


First Time Logging in?
Click Reset Password to set up your account. If you do not receive an email within 10-15 minutes, check the troubleshooting guide.
Member Login
Your username is your company email address.

Need a Login?
If you are a Skillsoft customer or Skillsoft Partner and do not have a username and password, please reach out to your account team.