Percipio Playlists User Experience Inconsistencies

Sheila D at Ally

I discovered some things today about Percipio Playlists that I felt could use some improvement from the user experience perspective that I thought you may be interested in:

1. Once a user creates a Playlist, then adds a Channel, if they exit the playlist page then go back to their playlist later, I don’t see any option for them to Browse Learning from that point again.  While I know there are multiple options for adding to a Playlist, since the user selected this a Browse Learning button the first time they created the Playlist, it would be intuitive that the user would expect to find the same button there again.
   
2. If a user wants to share a playlist, the steps to do that differ depending on how the user navigated to the Playlists page.  Having two different experiences is confusing.
   1. If they navigate from the Home page, the user must hover over the Playlist tile to see the Share option
   2. If they navigate from the My Learning, the user must select the 3-dot menu to see the Share option

Hope you find this feedback helpful!!  😊

Jen Hillery

Hi @Sheila D at Ally Thanks for calling these out. We will look into aligning the experiences in the future.
Jen