Improve the UX of the Live Course invite -Case ID IS-05051617
LeandroC
ADVENTURER
The current design of the live course invite, especially when we force the enrollment, is generating a lot of misunderstanding.
- Outlook. The first option for learners is to accept or reject the invite as ICS, but his/her answer is not communicated to Percipio, so, Learning Admin cannot track that. Give us the option to desactive this option. 90% used this option, maybe because it is showed first.
- Can we edit the text of the invite? We need to improve it to clarify the call to action when someone wants to cancel (ex a bottom). The current text with a link, with a call-to-action bottom 'View live course' is a bit unclear, only 10% of our learners used this option.
2
Comments
-
This is a very important ask from my customer, any input from Product team would be appreciated.
Thanks !
0