Improve the UX of the Live Course invite -Case ID IS-05051617

The current design of the live course invite, especially when we force the enrollment, is generating a lot of misunderstanding.

  1. Outlook. The first option for learners is to accept or reject the invite as ICS, but his/her answer is not communicated to Percipio, so, Learning Admin cannot track that. Give us the option to desactive this option. 90% used this option, maybe because it is showed first.
  1. Can we edit the text of the invite? We need to improve it to clarify the call to action when someone wants to cancel (ex a bottom). The current text with a link, with a call-to-action bottom 'View live course' is a bit unclear, only 10% of our learners used this option.

2 votes

Under Consideration · Last Updated

Thanks for the feedback. We are considering this

Comments

  • This is a very important ask from my customer, any input from Product team would be appreciated.

    Thanks !