Custom Course Descriptions and Technology Titles Text Wrapping
Hello,
Our client Lexmark has over 3100 custom courses shared between their LexLearn.Percipio.com instance and their LexmarkU.Percipio.com instance. A few hundred of those courses use the 'Technology Title' field and course descriptions to their max characters. Since the UI changes in Percipio, we are getting tickets that the descriptions need to be reduced and that courses can't be launched because the text isn't wrapping. This would impact a few hundred courses and would cause downstream impacts to some of their data feeds and end users as that data is essential. Before I ask the client to retro update these, and ask them to figure out what can even be removed from these fields, I wanted to see if Dev might have some options here. Here are a few of the tickets: IS-05079884, IS-05062603 for reference.
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@Beth Rhodes I am looking in to this issue. I will check with dev team and let you know the status shortly.
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@Beth Rhodes We have reproduced the issue and created a ticket to fix the issue. I'll keep you informed about the ticket updates.
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Thank you SO much! I will relay this to the client. I'm so glad I submitted this to you all!
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Hi, Nageswara. Do we have an ETA of when this one might be fixed? I'm getting a fair amount of escalations around this one and the client is looking for an ETA. Thank you so much for your help! @Suzanne Vlahos @Cindy
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@Beth Rhodes This issue has already fixed and planning to give a hotfix today. I will let you know once it is available to verify in Live environment.
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@Beth Rhodes This issue has been fixed and it is Live.
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Great news! I tested it this AM on a few courses and everything looks great. I'm super grateful to you all as this was causing some quite a lot of challenges. Thank you again!
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