Coaching Newsletter - September 2024
EXPAND THE CAPABILITY AND CONTRIBUTION OF YOUR PEOPLE
We are thrilled to share the latest updates to enhance your organization’s coaching experience. In response to your thoughtful feedback, we have introduced several new Learner and Administrator tools to benefit your organization. Here’s a glimpse of what’s new and coming soon.
ENHANCEMENTS TO THE LEARNING EXPERIENCE — COMING SOON
IMPROVED THREE-WAY MANAGER CALLS
Learners will soon seamlessly schedule three-way manager calls directly from the session scheduling page, and managers will receive an email with a session link and agenda. Additionally, learners will receive timely reminders to ensure they schedule their calls, reducing coordination time and ensuring all parties are well-prepared.
A glimpse into a subscription with scheduling unlimited manager calls:
PERSISTENT PLATFORM ACCESS
Learners will soon be able to access the coaching platform after their engagement ends, allowing them to review assessments, chat history, coaching plans, and remeasurement data. A form requesting additional coaching will be available, and learners will have access to a report on these requests in the Enterprise Dashboard. (Please note: If using SSO or Skillsoft Percipio, those will need to remain active for learners to continue to sign in.)
ADMINISTRATOR AND ENTERPRISE ENHANCEMENTS — COMING SOON
NEW SESSION REPORTS
Track and manage your learners' progress with new reports in your Enterprise Dashboard. You’ll be able to view all scheduled and completed sessions for your learners, including manager participation. You will also be able to sort completed sessions by either the coach or learner to see the hours of concluded sessions within a specific timeframe.
INCREASED LEARNER VISIBILITY
Clicking on a learner’s name in the Enterprise Dashboard will soon provide detailed engagement insights, including focus areas, coaching goals, and 360° feedback status. This enhancement will ensure learner privacy while providing the tools to manage engagement effectively.
ADDITIONAL ENHANCEMENTS — AVAILABLE NOW
• Filtering in Enterprise Dashboard: Filter data by learner launch dates.
• License Balance Reports: Check available licenses in the reports tab.
• Customized Welcome Videos and Messages: Set expectations and excitement with personalized messages.
• Coaching Data in Enterprise Dashboard: Review insights on coaches and filter by various criteria.
• AI Coaching Guide: Get support in creating your coaching guide through examples and interactive chats.