Cascading manager audience ownership

Jay Curtis
Jay Curtis
ADVENTURER
First Comment 5 Up Votes
in Percipio - Admin Role(s) Experience

In our organisation, 2nd and 3rd level managers want to have access to all of the manager audiences underneath them. Right now we have to manually add them as owners to the audiences at the level below, which is time consuming to do, and messy to maintain as people change roles.

There should be a way to turn on automatic audience ownership cascading based on manager hierarchy.

2
2 votes

Coming Soon (next 180 Days) · Last Updated

Targeting Q12025

Comments

  • Monica Kraft
    Monica Kraft
    CARTOGRAPHER
    100 Comments 25 Likes First Anniversary 5 Awesomes

    Thank you for your suggestion. @Jay Curtis we recently added a dedicated field for DirectManager so that we could automate the calculation of the Org Hierarchy to enable this cascading ownership behavior. This is something we are planning to implement in the near future so please insure that you are populating this data field (it's fine to also keep the manager data in the custom attributes). Please contact your account team or customer support if you have questions on how to do that.

    Once we complete our next planning cycle, we can provide a more firm target date for this enhancements.

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