[Reminder] New Learner Experience Launching Soon — Marketing Assets Now Available

Lily Charter
Lily Charter
NAVIGATOR
First Anniversary 5 Likes First Comment Name Dropper
edited July 2024 in Percipio
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Dear Valued Customers:

We are excited to remind you that the reimagined Skillsoft Percipio experience will launch on the platform for all learners on August 4, 2024. Your feedback is invaluable in shaping the enhancements we make to our platform, and we are committed to helping your learners find relevant, sequenced skilling experiences that support your organization’s strategic business outcomes.

Our Vision:

The new learner experience is intuitive, visually engaging, and even more personalized to your learners’ needs — and entirely inspired by ideas from customers like you. We crafted these improvements to ensure learners have a seamless, engaging, and effective learning experience, and we are confident that these changes will significantly enhance learner satisfaction and outcomes.

What to Expect:

  • Transition Date: On August 4, 2024, the new experience will be enabled for all users, and the Admin Preview toggle will be removed. This means all users will automatically transition to the new experience.
  • Key Enhancements:
    • Refined primary navigation
    • Updated visual design
    • New Library page
    • Enhanced “My Learning” section
    • AI Assistant

Next Steps:

To help you and your organization prepare for this transition, we have developed several marketing assets that are available now. We encourage you to utilize these materials to support you and your organization.

Supporting Resources:

  • End-User Marketing Template: This customizable one-page template will help you create awareness among your learners about the new experience and its benefits.
  • PowerPoint Presentation: Designed for admins, this slide deck provides a visual overview of the new experience, helping you communicate the changes effectively.
  • FAQ Guide: A comprehensive guide to answer any important questions regarding the transition.
  • Demo Walk-Through Video: Follow along with this video to see the refreshed visual design and learn how to navigate the new platform.
  • New Learner Experience Admin Demo: Join Senior Manager of User Experience Design, John Brissette, for an admin demo of the new learning experience.
  • Admin Menu Updates Demo: Director UX Design and Research, Maria Nicholas, walks through the updates to the admin menu, which will provide easier access to key tools and simplify workflow.

Additionally, we encourage you to reach out to learners using your organization’s preferred communication system (email, chat, etc.) with a supportive message, boosting their excitement for the platform’s enhancements. If helpful, we have an email template idea below.

Email template to send to your organization:

Subject: Exciting Updates Coming to Your Learning Experience!

Hi [Learner’s Name],

We hope this message finds you well. We are thrilled to announce that on August 4, 2024, we will be transitioning to a reimagined Skillsoft Percipio experience. This update brings a host of benefits designed to enhance your learning journey.

Why These Changes?

The new learner experience is intuitive, visually engaging, and even more personalized to your needs — entirely inspired by ideas from learners like you. The reimagined Skillsoft experience will:

  • Meet you at your point of need: Our goal is to provide timely, relevant learning that supports your personal and professional growth.
  • Help you gain confidence in your skills: The new experience is designed to build your confidence and facilitate the practical application of your knowledge.
  • Enable continuous adaption: The platform aims to help you stay ahead in a rapidly changing environment, ensuring you remain competitive and poised for innovation.

What to Expect:

  • Transition Date: On August 4, 2024, the new experience will be enabled, automatically transitioning you to the new experience.
  • Key Enhancements:
    • Refined primary navigation: Simplified and more intuitive navigation to make finding content more accessible.
    • Updated visual design: A fresh, timely look and feel to enhance your engagement.
    • New Library page: Improved categorization and accessibility of learning resources.
    • Enhanced "My Learning" section: Streamlined access to your learning progress and certificates.
    • AI Assistant: AI-driven solution offering content recommendations, interactive support, and personalization to your learning.

These updates aim to enrich your learning journey and overall satisfaction. We aim to provide a seamless, engaging, and effective platform that aligns with your learning goals.

Thank you for your continued dedication to your learning experience — we look forward to supporting your growth. As we approach the transition date of August 4, please do not hesitate to contact us if you have any questions or need further assistance.

Stay tuned for more updates!

Best Regards,

[Your Name]

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