What's New - email Notification
I'd like to be able to sign up for notifications about the What's New in Percipio site (https://documentation.skillsoft.com/en_us/percipio/Content/C_Release_Notes/percipio_release_notes.htm) This way I don't need to keep checking for what's new and I can read the updates as soon as possible to ensure we want to proceed with an universal change (ie Social Learning). Thanks.
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Hi @Michael Wiebe,
Those What's New emails go to all site admins. Please reach out to your CSM to make sure you are listed as a site admin on the account and that you did not unsubscribe from such emails at some point along the way. @Ryan Ahern0 -
Hi @Kristen Erickson-Corn, I do receive the what's new email but thinking of the Social Learning implementation, I don't recall seeing anything about it (or receiving the email) until after the change was implemented and defaulted to on. The timing of the email is dependent on when it is sent. I think it would be much more valuable to receive notification when the page is updated.
Thanks,
Mike0 -
Hi, @Michael Wiebe - Thank you for reaching out to us and sharing this helpful suggestion. Whenever the team launches a new feature that will be enabled by default, such as the recent tool for social learning (Q&A), we send an email to site admins at least 30 days before the launch. In the case of Q&A, we sent that initial email on Friday, November 12, 2021, at 10:00 AM EST. Our intention is to give our customers 30 days to disable the functionality before it's available to their learners. Would you please let me know if you did not receive that email communication on Friday, November 12? I'm happy to try and troubleshoot any potential issues. Thank you very much.0
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@Michael Wiebe Would like to take this offline to understand more fully your concerns and how we can address them. Please see emails from Ryan and myself.
Happy Holidays,
Kristen0