Audiences - using not equal to, in addition to equal to
Claudia Trapp
PATHFINDER
When I go to create an audience, I can add individual users, but only to include them, not exclude. I would like to be able to exclude them.
Use case: An audience that doesn't include HR training staff. These staff likely have high numbers because they're checking out training options, not to take it for themselves.
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Comments
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Hi @Claudia Trapp although we don't provide 'does not' equal for individual users, we do have that operator for user attributes. The attributes were designed specifically for the use case you mentioned. If you want to exclude HR staff from an audience, probably the best way to accomplish that would be to have an attribute common to them and exclude it from your desired audience rather than adding those folks individually.0