Further Assistance Contact on Welcome Email
Antony Kinoti
ADVENTURER

We would like the link to Skillsoft Support as per the welcome email (For further assistance, please contact Skillsoft Support.) on Percipio to be changed to the detail we add in the Internal Support Contact section
These will help to ensure we are the 1st support contact with the learners.
Tagged:
10
Comments
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@Antony Kinoti Definitely a good idea and usage of internal support details. We will consider this enhancement.0
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@Hema Vanapalli thank you. It will be great if this also applies to the assignment notifications so it is standardized across all notifications that come from the platform.0
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Thank you very much @Hema Vanapalli I have seen the update and it is working well as I hoped.
This will help in reducing the number of tickets raised to your team directly and we will support our learners much faster to continue to build learning cultures.0 -
@Antony Kinoti Absolutely!0