Update Audience Filters to Include Status Attribute
Erin
ADVENTURER
Please consider adding a filter for the Status attribute when creating audiences. When creating an audience for a specific assignment, my dashboard completion data is inflated by the Inactive colleagues who are automatically included in the audience. For example, the overall assignment showed that it was assigned to 985 colleagues, when the actual count of Active colleagues is really 767 (difference of 218).
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Comments
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@Erin Emerson - There are certain changes going live soon to make sure that the Inactive users are not included as part of the audiences, both during creation and editing. @Michael Murphy will be be able to add more details.0
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Yes, this is frustrating. I would love to have this feature.
Thanks.0 -
Hi @Erin Emerson @Lisa Berlin - we recently released some updates that I think will be helpful in dealing with inactive users. As of the end of January, inactive users will no longer show up in the user search when creating or editing audiences.
We also have future plans to help admins deal with inactive users that are already in audiences, but no immediate timeline for those enhancements unfortunately.0