Make security questions mandatory when logging into the system for the first time.
Right now, the security questions upon login are only optional, and many people bypass that step. We have a number of associates without email addresses, that don't have a way to reset their own passwords. It is creating an influx of password resets on myself and my team, which could be averted by making security questions mandatory.
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@Misty Koehnen We have reviewed the request and added it to our list of future enhancements. I will let you know where it fits, once we go through our planning phase. Thanks for bringing this to our notice!0