Reporting for Tracks within Journeys
Comments
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@Michael Martin, the Journey Detail by User report shows the tracks completed by each user. Can you elaborate on what you need beyond this please? Thank you.0
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@Kiersten Yocum - When I look at a Journey Detail By User report, I see that it lists the Journey and the Track Title, but then it shows which individual courses have been completed and when. The Journey Summary report states whether the entire Journey has been completed (or started). I can't find anything that says if/when a Track within a Journey has been completed. I currently have to look at the Detail By User report, and then review all the courses for an individual to see if they completed the entire track. I may be looking at the wrong thing but I don't see where it says an entire Track within a Journey has been completed.0
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Thanks for the clarification.
@Sanjeeb Sahu, are there any plans to report on Journeys by Track rather than by asset or full journey? Thank you.0 -
Hey@Michael Martin In the journey detail report we are showing assets completed once you complete the track. Please let us little bit more on this. So I can help you on this.0
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@Sanjeeb Sahu - I am currently looking at a Journey Detail Report. I have a Journey with 3 tracks and each track has multiple courses. I am looking for a report that tells me if someone completed a track - meaning they completed all courses that are a part of that specific track within the Journey. One track may have 5 courses but the Journey detail report only lists the courses that someone started or completed so it may show a track but only list two of the courses. Even if they did start them all, I still need to look at each individual asset to make sure the asset is marked as complete. Then I can determine if they completed the track. The Journey Summary report tells me if they completed the entire Journey. A Track Summary report would tell me if they completed a track within a journey. That is what I am looking for.0