App: pause doesn't work on my headset

Claudia Trapp
Claudia Trapp
PATHFINDER
100 Up Votes Second Anniversary 10 Comments Name Dropper

Use case: I am on an iPhone listening to an audiobook. I need to pause it. With other apps, I just press the button my Apple headset. That doesn't work on Precipio.

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Under Consideration · Last Updated

Comments

  • Meg Herbert
    Meg Herbert
    CARTOGRAPHER
    10 Comments First Anniversary Name Dropper 5 Likes
    edited December 2023

    Can you let us know what kind of headset you are using? We'll need to try to reproduce the issue. A lot of headsets work differently so supporting headsets can be difficult but we can take a look if we know what you're using. 

    Thanks

  • It's an Apple headset that came with my phone. Does that help? Thanks for looking into this!

  • @Meg Herbert

    Thanks for working on this! I can tell you've done work, because for the first time, I pressed that button and the book stopped - yay!

    Unfortunately though it still needs work. After I pressed it, the Spotify music I'd played earlier in the day started playing on my Sonos system (weird!). More important for you though: after the pause, I wanted to continue listening. There was no play button on my home screen like with other apps. I went into the app to continue. Now it's at the book, but… I am at the beginning. It seems to have forgotten where I was.

  • Update in case helpful for your team's development: now it's back to the button not stopping it. So at least it's not forgetting my spot!

  • Meg Herbert
    Meg Herbert
    CARTOGRAPHER
    10 Comments First Anniversary Name Dropper 5 Likes

    Thanks Claudia - I've filed on ticket on this to be looked at by QA - thanks for the details!