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In Percipio search results, please display the last published date of the Percipio asset. It is our understanding that the platform currently displays the first published date. Our learners look at this date to determine whether content is fresh. If they see the first publish date, they may think the content is old or not current, and as a result, they may seek training resources elsewhere.
Comments
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Hi Dave,
As you said, we do display the first publish date for the asset, and we do this for a couple reasons. An asset might be republished/updated for any number of reasons. If we get a report of a typo in a course transcript, for example, we fix it and republish it. But is that enough of a change to warrant displaying that new publish date?
If we republish an Excel 2017 course to fix a typo, do we want it to show it was published in 2023? I think that would be equally as misleading, as that would make learners think we're releasing content on old subject matter.
We also use the original publish date to affect relevance in search. Older content gets a reduction in relevance, and we would not want a re-published Excel 2017 course to suddenly get a relevance boost because it was republished and now has a new publish date.
Yes, we track these dates separately internally (original and last publish date), and we show and use the original publish date for both display and relevance boosting. I am not sure it would be helpful to the learner to see a new publish date for an old course just because it was republished for a correction.
If we update content to add more current instructional material, we would typically release this as a new course, so the publish date would be newer.
Can you give me an example of where you think showing the last publish date would be better?
Thanks,0 -
Thanks for the detailed explanation, Mark. If truly updated content is published as a new course, then that nullifies the need for this request.
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