Login Timeout

Please consider updating the Login Timeout which automatically logs out users after a specified time. Consider an "idle timeout" which will log out after inactive activity after a specified time. The current option will count Login Time as "learning hours" which is inaccurate. For example, our settings were set to the default of 90 days (wow) and an employee forgot to logout and her learning hours were over 28 hours. This will skew reports that show the time spent learning, which is a big problem. Now I have it set to 3 hours but the problem is - if an employee happens to be working in Percipio for over 3 hours, they will automatically get logged out. Also not a good solution. Thanks for your consideration. 

0
0 votes

Already Available · Last Updated

Comments

  • Michael Murphy
    Michael Murphy
    CARTOGRAPHER
    Third Anniversary 100 Comments 5 Likes Name Dropper
    edited April 2023

    @Lupe De Leon when was the screenshot you attached taken? I believe the duration options for login timeout should be days, instead of minutes. That should prevent the scenario you mentioned of someone actively working in Percipio being logged out. It does sound like there are some other areas that need some investigation by us, such as how the activity reports are calculated.