Ability to send updated calendar invitation when changed

Claudia Trapp
Claudia Trapp
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Use case: I scheduled a live course with multiple sessions. I had more sessions than needed for the number of registrants, so I updated the options. I cancelled one and then changed the date/time for one session. I sent an update by email and ensured folks were in the right course.

Some had put the system's calendar invitations on their Outlook calendars. When the timing changed, those calendar items weren't updated.
7
7 votes

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Comments

  • Unknown
    edited January 2023
    Hi @Claudia Trapp - We are looking at ways to support updates such as this.  Today the system will send new calendar files with the updated date/times but leaving it to the learner to change out the ones already in their calendar can lead to situations like this.

    Thanks for the suggestion!
    Jen