Channels in SuccessFactors LMS Library

Unknown
edited August 6 in Percipio
I am looking for suggestions from anyone who has the SuccessFactors LMS integrated with Percipio (this may apply to other LMSs, but I am not sure).

In the Library in the SuccessFactors LMS, it lists Channels. Since Channels are just a way to organize content, they aren't marked as complete in Percipio and no completion information is sent back to the LMS. We do have a completion status set up from when we did our integration, and a few times, I have marked someone as complete for a Channel from the Admin side.

The issue is that managers and employees are assigning Channels to themselves, and then wonder why they aren't marked as complete. This can probably be fixed with some communications, but where we really ran into an issue was that someone assigned a Channel to themselves through the SuccessFactors Development module as a Learning Activity and manually marking it complete as an admin doesn't mark it as complete in the Development module. Is anyone else seeing these issues? Do you solve this with communications? Do you make the Channels in your SuccessFactors LMS Library inactive so they can't be assigned? Any help or recommendations would be appreciated!

Thanks,
Maria Molvin
Learning Technologist
GOJO Industries

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